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State revenue department adds new online services

The Tennessee Department of Revenue added two new online services to its ever-expanding suite of electronic tax filing options: business tax registration and minimum franchise and excise payment return filing. These online applications are now available on the department’s Web site,

“Electronic tax administration is one of the Department of Revenue’s top priorities,” said revenue commissioner Loren L. Chumley. “We continue to add online filing options to provide convenient services to our customers and to fulfill our mission in an efficient manner by reducing the state’s postage and processing costs.”

Business Tax Registration

Now filers can do the following online: register a business, add a new location to an existing business in Tennessee, change the business address(es), close a business account or note a change in ownership.

The new online registration activities can be done for the following taxes: franchise and excise taxes, sales and use tax, television and telecommunications tax, motor vehicle surcharge, tire fee, used motor oil or franchise and excise tax minimum payment return.

Taxpayers who file corporate tax returns may now file and pay a minimum payment return online. The application performs calculations for filers. Filers also will be able to update account information using this application. Instructions for completing and submitting the return via this Web application will be available on the Web site. All payments must be made via automated clearing house.

In addition, electronic filing of the individual income tax, professional privilege tax, sales and use tax and consumer use tax is available via the department’s Web site. Information about motor fuel tax electronic data interchange and sales and use tax certified software providers is available on the department’s Web site. Electronic funds transfer is also available on the Web site.

The Department of Revenue provides computer access to customers who don’t have such technology, so they can file their taxes online at the following offices: the main office in downtown Nashville and regional offices in Chattanooga, Knoxville, Jackson, Johnson City and Memphis.

All taxpayer data, whether paper or electronic, filed with the Department of Revenue is confidential data protected under Tennessee law.

The Department of Revenue collects approximately 92 percent of total state tax revenue.

During the 2002-2003 fiscal year, the department collected $8.4 billion in state taxes and fees. In addition to collecting state taxes, $1.5 billion of local sales tax was collected by the department for local governments during the 2002-2003 fiscal year. Besides collecting taxes, the department enforces the revenue laws fairly and impartially in an effort to encourage voluntary taxpayer compliance.

The department also apportions revenue collections for distribution to the various state funds and local units of government. To learn more about the department log onto


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