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Career Center honored for excellence


The Tennessee Department of Labor and Workforce Development announced this week that the Tennessee Career Center at University Avenue in Knoxville has been recognized and awarded Interest Level Recognition by The Tennessee Center for Performance Excellence.

The awards were presented at the 13th annual Awards Banquet at the Renaissance Hotel in Nashville.


The Center for Performance Excellence, through its annual evaluation and assessment process, recognizes organizations that have achieved the highest standards of excellence in their operations and results. The program uses the Criteria for Performance Excellence, established by the Baldrige National Quality Program, as the evaluation tool.

A board of examiners, made up of 100 experts in business, education, health care and government, assessed this year’s applicants in seven categories: leadership; strategic planning; customer and market focus; measurement, analysis and knowledge management; human resource focus; process management; and results.

Awards are presented in four categories: Interest Recognition (the beginning level), Commitment, Achievement and the highest level — the Excellence Award.

“The quest for excellence distinguishes Tennessee as a place where businesses flourish, consistently high standards are set and attained, and a skilled, competent workforce is ready for future challenges,” Gov. Phil Bredesen said. “Winners of the Tennessee Excellence Award reach the highest national and international performance standards in their industries year after year.”

- they set them, I am proud to offer my congratulations to all of these companies that have demonstrated a commitment to excellence. The employees of each of these organizations are to be commended for having set and met the standards for quality performance that reflect positively on our state.”

“Excellence implies more than competence,” said Katie Rawls, president of the Tennessee Center for Performance Excellence. “It means striving for the highest possible standards. The 2005 Award winners represent the best and have done a great service by setting high standards for others to follow. I applaud their accomplishments.”

“Our team strives for the best in customer service and we will continue to do so in the future,” said Tennessee Department of Labor and Workforce Development Commissioner James Neeley.

 

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