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McKibbon opens another Knoxville hotel

The SpringHill Suites by Marriott opened earlier this month at Turkey Creek and, according to company officials, business has been thriving.

“We have probably been running at about an eighty percent occupancy rate,” said Thomas O’Neil, general manager.

“Of that eighty percent, about half were reservations,” said Tracy Hicks, area director of sales for McKibbon Hotel Management Inc., owner of this and 47 other hotels across the country. “That means about half our occupants come in because of name recognition.”

O’Neil said the hotel offers 103 suites, all of which offer sleeper sofas and spacious environments in addition to the standard room accoutrements. Guests are treated to a complimentary hot breakfast daily.

“We have a special arrangement with the Texas Roadhouse for guests needing room service,” O’Neil said.

The facility has a little more that 60,500 square feet and offers guests an outdoor area, a swimming pool and whirlpool spa.

O’Neil said the interior of the guest lobby area offers no right angles and is more rounded to get away from the harsh, box-like look of a majority of hotel lobbies.

“Our demographics show the majority of SpringHill customers are women who are traveling for a two to three day period,” Hicks said. “Knoxville has always been a good market for us, so that’s the reason we decided to build a SpringHill here.”

Hicks said McKibbon had built four other hotels in Knoxville, including the Courtyard by Marriott and the Residence Inn by Marriott. Both of them are in the Cedar Bluff area.

“The only tie these hotels have is McKibbon,” Hicks said. “It isn’t difficult to sell it to the customers. Each hotel has a different appeal to different demographics.”

For more information, call 865-966-8888.


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