News
Opinion
Sports
Business
Community
entertainment
Schools
News
Announcements
Classifieds
Place Ad
Advertising
Contact Us
Archives
Search

LCUB considers absorbing online payment fee increase


Lenoir City Utilities Board discussed offsetting a charge for customers who use online bill pay with their credit cards at its meeting Monday, Jan. 25.

Currently, LCUB allows online bill pay through Online Information Services, Inc. That company charges a $4.50 processing fee paid by customers who use credit cards to pay their bills.

Recently, Online Information Services upped its processing fee to $7.25 per credit card transaction, and LCUB general manager Shannon Littleton said LCUB should absorb that $2.75 difference for the time being, citing the poor economy.

“We should support paperless,” Lenoir City Mayor Matt Brookshire agreed.


“I would like to see us move toward that … it’s how most people are paying their bills nowadays,” he added.

The processing fee goes entirely to Online Information Services.

Councilman Douglas “Buddy” Hines said customers “have the privilege to pay it or not pay it.”

“If it were me, I wouldn’t pay by credit card,” he added.

Former Farragut alderman Joel Garber pointed out customers can direct deposit from their bank accounts to LCUB for no extra charge at all.

The agenda item was for discussion only; no vote was taken.

Councilman Eddie Simpson did ask Littleton to research the processing fees of other companies to find if any were cheaper.

In other business, LCUB:

• Awarded a bid to Substation Enterprises, as lowest and best bidder at $263,450, for the Solway substation steel package. The cost was a budgeted item for the year.

• Awarded a bid to Smith Welding and Fabrication, as lowest and best bidder at $11,600, to replace the metal stairway at LCUB’s main office building

• Authorized the electric department to seek bids to replace a bucket truck

• Authorized the electric department to seek bids to replace an F350 material truck

• Authorized the electric department to purchase from Tennessee State Contract replacement vehicles for a 2002 collector pick-up, a 2000 meter reader pick-up, two 2002 meter reader pick-ups and a 1999 line foreman pick-up. All of the trucks had more than 100,000 miles on them; only one had more than 200,000 miles.

Total cost to buy all five replacement vehicles would be $91,928. The items were not budgeted this year.

• Changed the signature authorities on LCUB bank accounts to remove former LCUB GM Fred Nelson and add Littleton.

• Authorized management to seek bids for cellular phone service. LCUB currently has Nextel, and Littleton said the service cost LCUB $22,000 last year.

• Adopted new policies for the personnel, salary and budget committees

 

News | Opinion | Sports | Business | Community | Schools | Obituaries | Announcements
Classifieds | Place Ad | Advertising | Contact Us | Archives | Search

© 2004-2014 farragutpress