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• J.D. Power and Associates rated Verizon Wireless as the leader in five regions covering 44 states, according to measures of call quality among the major U.S. wireless service providers in six regions, based on factors that impact overall carrier performance. 

• Bory Cain’s performance as a security officer at Pellissippi State Community College has earned him “Officer of the Year 2010” for Walden Security, the company that provides security services to the college’s four campus locations.

• West Fleet Service, a new division of Alcoa-based West Chevrolet, announced the opening of its service center for any make or model of commercial medium to heavy-duty vehicles in operational fleets of businesses, government agencies or non-profit organizations.

• Jim Dickerson of the financial services firm Edward Jones in Farragut has been authorized by the Certified Financial Planner Board of Standards to use the certification mark CFP.

• Friends of ORNL will meet at 11 a.m., Wednesday, March 16, at The University of Tennessee Resource Center, 1201 Oak Ridge Turnpike. Spekaer is Glen Cada, discussing “Efforts to Ensure the Environme-ntally Sound Development of New Marine and Freshwater Hydreokinetic Energy.”

• State Rep. Ryan Haynes (Dist. 14) is accepting resumes and letters of interest for Knox County Election Commission. Send to Rep. Ryan Haynes, Chairman, Knox County Legislative Delegation, 301 6th Ave. North, Suite 214, War Memorial Building, Nashville TN 37243.

• Robert Brown, Oak Ridge DOE, retired March 3.

• Cardiopulmonary imaging specialist and board certified radiologist, John C. Texada, M.D., is joining Vista Radiology P.C., from University of Alabama Hospital in Birmingham.

• Pellissippi State Community College is offering a Solar Photovoltaic Training Series: “Math for Solar,” from 8 a.m. to noon, March 7 or April 4, “Basic Electricity and Electronics for Solar,” from 1 to 5 p.m., March 7 or April 4 and “Photovoltaic System Design and Installation,” from 8 a.m. to 5 p.m., March 8-12 or April 5-9. The series offers a total of 4.8 continuing education units. Fee for each four-hour review class is $99 and fee for 40-hour design and installation class is $799. Additional fee of $125 for optional NABCEP exam. For more information, visit or call 865-539-7167.

• Physicians at the Mercy Health Partners Pain Management Centers are the first in the Knoxville area to offer an advanced procedure for providing relief for certain types of back pain that have traditionally been difficult to treat. Procedure is an advanced form of radiofrequency lesioning, which uses no incisions and works by inserting a small probe that transmits a minimal radiofrequency current to the area at the source of the pain.

• Robert Brown, deputy manager for the U.S. Department of Energy’s Oak Ridge office, retired from federal service on March 3. Brown dedicated more than 38 years of service as a federal employee to DOE and its predecessor agency, the Atomic Energy Commission.

• Stephen Hackney announced the launch of SWH Landscape Architecture, LLC, which will provide residential landscape architectural services for discriminating home owners in Knoxville and the surrounding areas.

• Covenant Health has announced Larry Kleinman is the health system’s new executive vice president for human resources. He succeeds Sam Buscetta, who is retiring. Kleinman most recently served as senior vice president for Kenexa, a Pennsylvania-based company.

• Mountain Commerce Bank has named Dwight B. Ferguson, Jr. chairman of the board for Mountain Commerce Bank and Mountain Commerce Bancorp. 

• Peninsula, a Division of Parkwest Medical Center, recently announced Liz Clary as its director of patient care services for Peninsula Hospital. Clary has served Covenant Health in many roles since her tenure began in 1983, most recently by administrating nursing operations at Peninsula.

• Pellissippi State Community College pumped an average of $184.5 million each year into the local economy during the past five years, a recent study shows. The 23rd annual analysis of the economic impact of Pellissippi State on the Knox and Blount county area revealed that the value of business volume, jobs and individual income amounted to about $923 million in the 2005-2010 period, or an average of $184.5 million annually.

• Coulter & Justus, P.C. announces the promotion of Adam Allen, CPA to audit senior manager. Adam holds both a Bachelors and Masters degree in accounting from The University of Tennessee.

• Diagnostic neuroradiologist, Jason Brant Deen, M.D., is joining Vista Radiology P.C., following his fellowship with Wake Forest University School of Medicine in Winston Salem, N.C., where he was a radiologic clinical instructor.

• Board certified radiologist, Monica Kessi, M.D., has joined Vista Radiology P.C. from Hawaii, working remotely from her Kihei office while improving Vista’s turnaround time, efficiency and patient service.

• Tennessee Public Television Council, made up of Tennessee’s six public television stations including East Tennessee PBS, presented State Sen. Jamie Woodson and State Rep. Harry Tindell with its Legislator of the Year Award recently in Nashville.

• TDS Telecommunications Corp. was recognized at the J.D. Power and Associates Customer Service Roundtable in Las Vegas as a J.D. Power 2011 Customer Service Champion — one of only 40 companies to have earned the distinction this year.

• Coulter & Justus, P.C. announces Claudia Depew, CPA, senior manager in the audit department, recently received certification as a Certified Fraud Examiner from the Association of Certified Fraud Examiners.

• Longtime financial services professional Bill MacGrath has joined Pinnacle Financial Partners as a senior vice president and financial advisor for Pinnacle’s Northshore Drive office.

• Exit Planning Institute announces Phil Dortch recently earned the Certified Exit Planning Advisor designation after completing the Institute’s intensive CEPA program. Dortch joins an exclusive group of fewer than 133 business advisors worldwide who have received this designation.  

• Coulter & Justus, P.C. announces Susan Crawford and Nancy White, senior accountants in the audit department, recently passed the Uniform Certified Public Accountant examination.

•  Coulter & Justus, P.C. announces the following staff members have been promoted to senior accountant positions in the audit department: Julie Paxton, Kendra Teffeteller and John Young.

• UT Federal Credit Union has announced the addition of Jonathan Mills Patrick as senior vice president of lending. Patrick formerly served as business relationship manager for First Tennessee Bank and is a graduate of The University of Tennessee.

• For the 74th consecutive quarter, Home Federal Bank has earned the Bauer Financial Five-Star stability rating, the highest possible rating. This accomplishment is shared by fewer than 10 percent of the nation’s banks.

• East Tennessee Chapter of the Alliance of Hazardous Materials Professionals will teach “Essentials of Hazardous Materials Management,” from 8 a.m. to 4:30 p.m., April 12-14, at V3 Technical Services, 2210 Award Winning Way in Knoxville. Course is a comprehensive regulatory review to prepare students for the Certified Hazardous Materials Manager examination. Cost is $535. For more information, contact Adonia Phillips at 865-594-7627 or, or visit

• Mercy North Cancer Center is looking for cancer patients who want to participate in a free clinical study on the effects of tai chi on pain, stress, blood pressure and blood oxygen levels. Interested participants need to attend 16 tai chi sessions held weekly from 5:45 to 7:15 p.m., Tuesdays and Thursdays, beginning March 22, with the approval of their attending physician. There is no charge for participating; patients will not receive any compensation. Patients must be at least 18 years old and understand English instructions. To register, call Marla Thoda at 1-877-599-9355.

• The USDA Forest Service Southern Research Station announced the appointment of James Vogt, Ph.D., as deputy program manager for the SRS Forest Inventory and Analysis program, based in Knoxville.

• In late April, local award-winning interior designer Todd Richesin will debut his latest project — an upscale furniture and home décor store in the heart of Bearden called Upstairs. The new venture will occupy the top level of space at the iconic Art Deco-style “Up and Down” building at the corner of Lyons View Pike and Kingston Pike, known locally for its famous white porcelain tile exterior. 

• The Greater Knoxville Chapter of SCORE will hold a two-session workshop, “Should I Start My Own Business,” to be held the first and third Saturdays of each month, beginning Saturday, March 5, at Roane State Community College. For more information, visit

• Tennessee State Bank recognizes Krista Marshall and Darcy McNeal as its 2010 Staff Members of the Year. Both individuals were selected by fellow employees and executive management to receive this award. Marshall has been with Tennessee State Bank for seven years and currently holds the position of loan analyst at the corporate office in Pigeon Forge. McNeal is assistant head teller at the corporate branch in Pigeon Forge and has been with TSB for five years.

• Pathway Lending announced Brad Fitch has joined the statewide non-profit as regional program and client manager for the Knox County region. Fitch will focus on small business lending and partnership development. He will be responsible for lending activities through the Knox County Technology and Jobs Fund as well as the recently announced Tennessee Small Business Jobs Opportunity Fund, a $25 million public-private partnership between the State of Tennessee, Tennessee Bankers Association and Pathway Lending. Fitch is a member of Farragut’s Economic Development Committee. 

• The University of Tennessee Medical Center recently hired Kristy Thompson Hoffecker as clinical audiologist for rehabilitation services. In that role, Hoffecker will evaluate patients with hearing and balance disorders as well as fit and prescribe these patients with hearing aids.

• As part of Heart Month activities, Mercy Health Partners is sponsoring “Know Your Numbers” at Mercy West from 7:30 to 9 a.m., Tuesday, Feb. 15, at Judy and Joe Johnson Conference Center. Featured speaker is Kelly Caldwell-Chor, MD.


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