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Buyer beware


Farragut West Knox Chamber of Commerce would like to alert all of its members and non-member businesses that a representative from Elite Publishing & Design, Inc. out of Mossville, Ill., could be calling with an offer to advertise your business in a Farragut West Knox Directory.

This is not the Farragut West Knox Chamber of Commerce approved directory.

We did not give them your information, nor did we authorize them to contact members in our name. However, some of our members have informed us the company is giving them the impression this is the official FWKCC Membership Directory.

Last week another Chamber member mentioned that she had received a call from Elite Publishing & Design Inc. and was letting me know that she had agreed to buy an ad —believing during her conversation by phone to Elite that it was related to our Chamber. She was expecting to be invoiced for the ad. I explained to her that it had nothing to do with the Farragut West Knox Chamber.

FWKCC Membership Directory has been published locally through farragutpress for about 20 years.

While it is not illegal for a third party to create and sell a directory listing Farragut West Knox Chamber of Commerce members, it is certainly unethical for the company to represent itself as an agent of FWKCC when it is not.


In addition, your advertising money leaves our community, since Elite is based in Illinois.

According to information obtained from the Better Business Bureau in Peoria, Ill., near which Mossville is located, Elite Publishing was given an F rating by BBB based on 27 resolved complaints over the past three year, four unresolved complaints, length of time the business has been operating and advertising issues found by BBB.

Our efforts to contact Elite Publishing’s home office have been unsuccessful.

Please let us know if you receive any communication from this or any company claiming to represent FWKCC.

We make every effort to ensure quality and value to our members in all forms of advertising and do not want those efforts undermined.

If you have any other information or questions regarding this do not hesitate to contact Bettye Sisco at Farragut West Knox Chamber of Commerce, 865-675-7057.

 

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