Lange Animal Hospital to celebrate 40 years of caring for animals and their humans in Farragut, West Knox
The practice, begun by twin brothers Rick and Randy Lange, first opened Dec. 26, 1977. Rick has since passed away, and the business relocated from a site that was condemned to make way for Pellissippi Parkway.
But the heart of the business has remained.
Randy Lange said the key to its longevity is simple: relationships.
“The customer service side is the most important thing — making sure your customers know how much you care,” he said.
He sets aside time daily to check on his patients, and their owners, even going so far as to follow up after helping pet owners who have to have their pets put to sleep.